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How will GA4 impact businesses?

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In late 2020, Google introduced us to Google Analytics 4 (GA4), which is the largest update to Google Analytics they have made since 2012. It’s been nearly two years since the announcement, and the rollout has finally begun. With the planned retirement of Universal Analytics in late 2024, GA4 will become the only property choice on the platform. What does this mean for businesses going forward, though? What impact will GA4 have, and just what is it? 

What is Google Analytics 4 (GA4)? 

With everything from powerful machine learning algorithms tools to advanced metrics, this new version of Google Analytics will provide many opportunities for your business. While it may be some time away, it is essential to be prepared for the switchover when the current version of Universal Analytics is no longer available. 

GA4 is the next generation of Google Analytics, and it offers greater functionality and better analysis that will make your job easier. There are many good reasons to start shifting over to GA4. As we enter a cookieless future, with no dependency on third-party cookie data, Google Analytics 4 will use different ways to identify your web visitors through collecting and processing first-party data. 

If you’re ready to get started, our Google Advertising experts at Madcraft share their expertise on how your business can make a move to GA4.

Person on the computer looking at Google Analytics 4 (GA4)

Who will GA4 impact?

The transition into Google Analytics 4 will impact many businesses. Without integrating GA4 by 2024, it will be very difficult for any business to attract, grow and retain a valuable customer base. The following businesses will need GA4, most notably;  

  • Businesses that run paid advertising: Whether it’s Google Ads or social ads, GA4 is required in order to track the progress of the ads – to see if they are successful and profitable in addition to identify which KPIs (Key Performance Indicators) you should watch out for. Not knowing this can quickly put your business in the red figures as well as waste a lot of time and effort. 
  • Businesses that have an eCommerce store: If you are selling goods or services online, you will need GA4 to know what pages, products and services are performing well and which are not. This help determines where you should refocus your efforts on your eCommerce website. 
  • Businesses that rely on lead generation or use data to generate revenue: From collecting email databases to driving more conversions on your website, if you are using any form of lead generation or use processed data to generate revenue, you’ll need GA4 to track what actions people are taking on your website. 

What sets GA4 apart from Universal Analytics 

You may be asking yourself, why upgrade to GA4? What difference does it make? The answer is simple: it makes a huge difference. Here are the key differences.

GA4 is a measurement model based on events. The measurement in GA4 has evolved from tracking session data like page views, bounce rate, and average session duration on a UA (Universal Analytics) session-based model, to data tracking as event metrics. GA4 gives more accurate information about your audience and how they interact with your site.

Google Analytics 4 Tracked Events

The event’s data model on GA4 offers more enhanced insights where you can now track events from website visitors such as

  • Page Scrolling
  • Page and link clicks
  • File downloads
  • Site search

The GA4 model is more advanced than the current version of Google Analytics, but it is still in development, meaning it has the potential to be more progressive in the near future. GA4 uses machine learning algorithms that increase the speed and accuracy of data collection. This will offer huge potential to businesses as GA4 machine learning will be able to analyse the data for your site and forecast future data predictions. With GA4, machine learning analytics have evolved significantly. It can predict churn probability, likely churners, likely top spenders, likely purchases, purchase probability and more.

An additional perk of GA4 is the ability to be able to track and combine data across your website and your mobile app, which is stored in the same property, all together in one place – which is something you can’t do in UA. With GA4, businesses can have a wider focus on tracking the complete user journey as opposed to spitting into session devices or platforms like UA.

Finally, as the internet becomes more privacy-centric with the increased scrutiny on privacy, GA4 will not collect or store users’ IP addresses. In addition, GA4 will allow for greater accessibility to data retention options where you can choose how long GA4 can hold user-specific data from a minimum of 2 months to a maximum of 14 months.

How to prepare your business for the change? 

Only 16% of the top .ie websites have implemented the newer version of Google Analytics. This is a concerning figure indicating that many Irish businesses are not prepared for the transition to the newer version of Google Analytics (GA4). 

The GA4 model offers an improved user experience, new data collection methods and increased functionality. At Madcraft, we encourage implementing the following to minimise the impact of the replacement of UA to GA4: 

  • Start now 

To start with, whether you’re already using Universal Analytics (UA) or not, we recommend installing Google Analytics 4 for your website as soon as possible. The great thing is that the GA4 property can co-exist alongside the same account as your UA so that you can start taking your time to familiarise yourself with the features and reports now while also collecting as much data as possible in the background. 

By doing so, you will be able to start building a foundation for your website’s data on GA4 well in advance before GA4 replaces UA instead of rather than starting from scratch. We believe that starting now will help you collect enough data from over a year to make year-to-year comparisons on GA4.

Once you have installed GA4, you will need to set up the GA4 analytics property alongside the Universal Analytics Property. Once you have created a GA4 account and followed the setup – Google will automatically generate a GA4 Measurement ID for you, but you must manually port over any custom tracking code that will need to be on the newer version of web analytics Global Site Tag. 

  • Get Familiar with GA4 

GA4 has changed how analytical data will be gathered, processed, and presented on the interface. For starters, the GA4 interface has changed from a session-driven data model to an event-driven data model. With GA4, specific metrics have been adjusted, most notably the bounce rate, which is now replaced with an engagement rate. 

The reason for the replacement of the bounce rate, according to Google, is to give businesses a better understanding of how users interact with your website, in contrast to the UA session model that measured how traffic interacted with your site. Businesses with the GA4 tool will have a better understanding of the customer journey, including what is important to their visitors on the site and how much they engage with the content available to them. 

Familiarising yourself with the new GA4 interface tool and understanding the difference between the metrics you regularly use in UA and what you will use in GA4 is significant for site owners. Learning how to use the GA4 tool is the best way to be able to measure your current performance against past performance on the different models.

  • Create a plan of action

We recommend all businesses have a plan in place for when Universal Analytics is no longer available. Identify the most significant data your business relies on and create the reports that coincide with those KPIs. This will give insight into historical data that will help you measure and compare performance on GA4. As of July 2023, Universal Analytics will stop processing new data, forcing everyone to move over to GA4 in order to keep using analytics to understand website users. After the six months have passed, all data on UA will be removed completely, so we advise exporting your previously processed data reports before then.

To cause minimal disruption, the data from Universal Analytics should be exported and accessible for future analysis. Exporting this data can help you understand your performance data and compare it to the new data collected on GA4.

You can export reports into the following formats:

  • CSV
  • TSV
  • TSV for Excel
  • Excel (XLSX)
  • Google Sheets
  • PDF
Person searching up google Analytics 4 (GA4)

Google Analytics 4 Integration

Google Analytics 4 is the best tool to help you provide a more intuitive and efficient user experience. 

We strongly recommend your business make the switch to Google Analytics 4 as soon as possible. Doing so will allow you to build a foundation of historical data as well as prepare your business for progression once Universal Analytics is replaced. 

If you want more information or support in setting up Google Analytics 4, our team at Madcraft can help you make a smooth transition to GA4

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